Introduction
The Business Objects defined in Article 1 (Periods, Accounts, Projects, Proposals, Invoices, Missions, and Activities) form the foundation of Arcanary’s administrative system.
This article explains the processes that connect those objects — how proposals are issued, how invoices are created, and how responsibilities are distributed between Project Managers, Office Managers, Business Administrators, and Financial Controllers.
Step 1: Project Setup
Responsibility: Project Manager
- Project Setup Requirements:
- Name, code, number, description.
- Classification fields: building class, typology, use, address, single/multi-area.
- Project Manager assignment.
- Current term (most advanced active stage).
- Type of service (Architecture, Interiors, Modeling, Documentation).
- Role (Consultant, Lead Consultant, Sub-Consultant).
- Purpose: Provides the framework for all proposals, missions, and invoices.
Step 2: Account Setup
Responsibility: Project Manager, validated by Office Manager
- Definition: The account is the entity paying for the project.
- May or may not be the principal: Sometimes the builder/developer pays, even if the end user is the beneficiary.
- Types of accounts: private individual, group, or business/institution.
- Purpose: Ensures every project is tied to a paying entity from the start.
Step 3: Proposal Setup
Responsibility: Project Manager (draft) + Business Administrator (review)
- Types of proposals:
- Service Proposal (formal): Detailed document with scope, stages, timing, deliverables, terms.
- Informal Proposal: Typically an email for small variations, without formal terms.
- Account link:
- Existing client → link proposal to existing account.
- New lead → create a temporary account until confirmed.
- Structure:
- Line items = deliverables (schematic design, 3D scan, consulting).
- Items may be lump sum, progressive, or hourly.
- Rule: Every invoice must trace back to a proposal.
Step 4: Invoicing Process
4.1 Data Collection
Responsibility: Project Manager + Members
- Sources of data:
- Missions: Deliverables completed.
- Events: Billable meetings/inspections.
- Activities: Time tracked by members (A or D).
- Proposals: Line items and percentages.
- How data is collected:
- Through the Activity page in the app.
- Filter by project and period (e.g.,
2509). - Sub-tabs allow filtering by last month or manual selection of a specific period.
4.2 Invoice Preparation
Responsibility: Project Manager (draft) + Business Administrator (final check)
- Preconditions:
- PM must know standards and conventions.
- Confirm the current period.
- Review invoice history for the project to avoid duplication.
- Drafting:
- Invoices are created in Xero (or equivalent).
- Project Managers prepare invoices in draft mode during the period.
- Drafts can be copied from previous invoices for efficiency.
- Structure & Linkage:
- 1 Invoice → 1 Period → 1 Proposal → 1 Project → 1 Account.
- All invoices must be linked back to a proposal.
- Line Items:
- Title in ALL CAPS, identical to proposal line.
- Short description underneath.
- Quantity = percentage claimed (
0.2 = 20%). - Progress accumulates until reaching 100% (
1.0).
- Item Types:
- Progressive Items (e.g., schematic design).
- Milestone/Discrete Items (e.g., DEA package, 3D scan).
- Hourly Rate Works:
- Proposal must define hourly rates by role.
- Each invoice should have hourly lines per role (Member, PM, OM).
- Events:
- Title = event type (ALL CAPS).
- Description = breakdown of participants and rates (e.g., Director 3h @ $180, PM 4h @ $150).
- Subcontractors/Materials:
- Title = consultant/material (ALL CAPS).
- Description = base fee + admin/markup (e.g., “Surveyor’s Invoice: $2,000 + 10% admin = $2,200”).
- Purpose of markup/admin fees:
- Reflects additional financial/admin overhead beyond project management.
- Transparent to clients, included in both proposals and invoices.
4.3 Invoice Follow-Up & Reconciliation
Responsibility: Office Manager + Financial Controller
- Review & Approval:
- Draft invoices are set to “Waiting Approval.”
- Office Manager reviews activities, missions, proposals for accuracy.
- Has authority to approve and send invoices directly.
- Follow-Up:
- Financial Controller tracks payments, sends reminders, and reconciles invoices.
- Consultant invoices are cross-checked to ensure costs are passed through to the project (with markup/admin).
- Profitability Analysis:
- Office Manager uses the Activity Panel to analyze profitability: by project, by person, by product.
- Identifies where resources are most/least profitable.
- Financial Controller allocates overhead costs (rent, insurance, subscriptions) pro rata per period to ensure true profitability reporting.
Examples
- Progressive item: Schematic Design ($3,000) invoiced at 20% → 30% → 50% across three periods until reaching 100%.
- Mixed items: Second invoice might include Schematic Design (30%) + Design Development (10%).
- Event: Site Meeting invoiced as:
DIRECTOR – 3h @ $180 = $540PM – 4h @ $150 = $600
- Subcontractor:
SURVEYOR'S INVOICE→ Base fee $2,000 + 10% admin = $2,200.
Conclusion
This process ensures that every deliverable is proposed, tracked, invoiced, and reconciled with full transparency.
- Project Managers define scope and prepare drafts.
- Members log activities.
- Office Managers validate and issue invoices.
- Business Administrators and Financial Controllers ensure financial compliance and profitability.
By following these steps, Arcanary maintains consistency, clarity, and financial health across all projects.